Shipping & Payment Terms
WE ARE HAPPY TO PROVIDE YOU WITH THE FOLLOWING PAYMENT OPTIONS FREE OF CHARGE:
- Via Shopify Payments* (Visa, Mastercard, Maestro, American Express, Shop Pay, Apple Pay, Google Pay, Bancontact, eps transfer, Ideal, Klarna invoice, Sofort)
- PayPal / PayPal Express
-Amazon Pay
*Not all payment methods available in all countries
The payment term for purchases on account is 14 days. If you pay by credit card, your credit card account will be debited upon conclusion of the contract.
In collaboration with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:
Invoice: The payment deadline is 14 days from the dispatch of the goods/ticket/or, for other services, from the provision of the service. The invoice purchase terms and conditions for deliveries to Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for deliveries to Austria at https://cdn .klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0.
Installment purchase (only available in Germany): With Klarna's financing service, you can pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (but at least EUR 6.95) or under the conditions otherwise stated in the checkout. The installment payment is due at the end of the month after Klarna sends a monthly invoice. Further information on installment purchase including the general terms and conditions and the European standard information for consumer credit can be found here:
https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account
Immediately: Your account will be debited immediately after you place your order.
Direct debit: The debit takes place after the goods have been dispatched. The time will be communicated to you by email.
The use of the payment methods invoice, installment purchase and direct debit requires a positive credit check. In this respect, as part of the purchase initiation and processing of the purchase contract, we forward your data to Klarna for the purpose of address and creditworthiness checks. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com /1.0/shared/content/legal/terms/K502554/de_at/user. General information about Klarna can be found here: www.klarna.com. Your personal information will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations for Germany/Austria.
SHIPPING INFORMATION
Delivery is carried out by our shipping service providers DHL and UPS, depending on which shipping zone the recipient country is in. For items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time. The goods will be shipped the same day Monday to Friday if the order is received by 11 a.m., provided we have them in stock. If you pay in advance, shipping will take place after receipt of payment. There are the following zones:
ZONE 1: SHIPPING WITHIN GERMANY
Shipping method: DHL
Delivery time: approx. 1-4 working days
Postage: For deliveries within Germany we charge a transport fee of 3.90 euros. From an order value of 50.00 euros we deliver free of charge within Germany.
ZONE 2: SHIPPING TO AUSTRIA AND SWITZERLAND
Shipping method: DHL
Delivery time: approx. 1-4 working days
Postage: For deliveries to Austria and Switzerland* we charge a transport fee of 7.90 euros. From an order value of 50.00 euros we deliver free of charge to Austria and Switzerland.
*plus Customs fees (vary depending on order value)
ZONE 3:
Belgium, Croatia, Czech Republic, Denmark, Finland, France, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Sweden, United Kingdom, Monaco
Shipping method: DHL
Delivery time: approx. 1-5 working days
Postage: For deliveries to countries in zone 3 we charge a transport fee of 7.90 euros. From an order value of 50.00 euros we deliver free of charge to countries in Zone 3.
ZONE 4:
Bulgaria, Estonia, Greece, Hungary, Ireland, Latvia, Lithuania, Portugal (18 out of 20 regions), Romania, Spain (47 out of 52 provinces), Andorra, Guernsey, Jersey, Liechtenstein, Norway
Shipping method: DHL
Delivery time: approx. 1-5 working days
Postage: For deliveries to countries in zone 4 we charge a flat rate transport fee of 14.90 euros. From an order value of 115.00 euros we deliver free of charge to countries in Zone 4.
ZONE 5:
Cyprus, Malta, Portugal (2 of 20 regions), Canada, United States
Shipping method: Standard International
Delivery time: approx. 2-6 working days
Postage: For deliveries to countries in zone 6 we charge a flat rate transport fee of 29.90 euros. From an order value of 230.00 euros we deliver free of charge to countries in zone 6.
ZONE 6:
Spain (4 of 52 provinces), Azerbaijan, Kazakhstan, Kyrgyzstan, Russia, Tajikistan, Turkmenistan, Uzbekistan, Albania, Armenia, Belarus, Bosnia and Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Iceland, Kosovo, Moldova, Montenegro, North Macedonia , Serbia, Turkey, Ukraine
Shipping method: Standard International
Delivery time: approx. 2-6 working days
Postage: For deliveries to countries in zone 7 we charge a flat rate transport fee of 34.90 euros. From an order value of 270.00 euros we deliver free of charge to countries in zone 7.
ZONE 7:
China, Hong Kong Special Administrative Region, India, Japan, Singapore, Taiwan, Thailand
Shipping method: Standard International
Delivery time: approx. 2-6 working days
Postage: For deliveries to countries in Zone 8 we charge a flat rate transport fee of 39.90 euros. From an order value of 310.00 euros we deliver free of charge to countries in zone 8.
ZONE 8:
rest of the world
Shipping method: Standard International
Delivery time: approx. 2-6 working days
Postage: For deliveries to countries in zone 9 we charge a flat rate transport fee of 49.90 euros. From an order value of 385.00 euros we deliver free of charge to countries in zone 9.
Unfortunately, we currently do not ship to the following countries: Iran, Mexico, San Marino